Privacy Policy

This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our site, use our services, or purchase products like Ayurvedic copper bottles.

Changes to This Policy

Updates may occur to reflect practice changes or legal requirements. Revised versions appear on this page with an updated "Last updated" date.

Information We Collect

Directly from You: Name, address, phone, email, billing/shipping details, account credentials, and support inquiries.

Automatically (Usage Data): Device info, browser type, IP address, network details via cookies/pixels for site functionality and analytics.

From Third Parties: Payment processors, Shopify, shipping partners, and marketing services.

How We Use Your Information

  • Process orders, payments, shipping, and returns.

  • Provide customer support and account management.

  • Send marketing emails (opt-out available).

  • Prevent fraud and enhance security.

  • Improve services via analytics.

Legal basis (UK/EEA): Contract performance, legitimate interests, or consent.

Cookies

We use essential cookies for site operation and analytics cookies for performance. Manage preferences via browser settings. Shopify cookie details: shopify.com/legal/cookies. Global Privacy Control respected for opt-outs.

Sharing Your Information

With service providers (payment, shipping, Shopify), affiliates, or as required by law. No sale of personal data. Marketing partners may receive limited data for ads.

Your Rights (UK GDPR)

  • Access, correct, delete, or port your data.

  • Object to or restrict processing.

  • Withdraw consent.

  • Opt-out of marketing/targeted ads.

Email support with requests; verification required. Responses within 30 days.

Data Retention & Security

Information kept as needed for services, legal obligations, or disputes. Standard security measures applied; no system is 100% secure.

International Transfers

Data may process in UK/EU or via Standard Contractual Clauses for other regions.

Children's Data

Not intended for under-16s; contact us to delete any collected.

Third-Party Links

Links to external sites not controlled by us- review their policies.

Contact

Questions? Email support@yourstore.com. UK residents may contact ICO for complaints.